Staff

Jamie brings a diverse background spanning emergency services, bereavement care, and operational roles across sensitive, people-focused services.

Jamie spent seven years with the East of England Ambulance Service, progressing into roles as a Senior Call Handler, Auditor, and Team Leader. During this time, he supported individuals through high-pressure and often life-changing situations — including assisting in the delivery of 12 babies via 999 calls in a wide range of unexpected settings.

Building on this experience, Jamie moved into the bereavement sector, working as a Cremation Operative for a family-run pet cremation business before joining East Suffolk Council as Bereavement Services Team Leader. There, he was responsible for overseeing 14 cemeteries across Suffolk, ensuring services were delivered with dignity, care, and a deep understanding of the needs of grieving families.

Jamie is known for his calm, thoughtful approach, and a strong commitment to supporting people with compassion and respect during some of life’s most difficult moments. He brings resilience, empathy, and a practical mindset to everything he does.

Outside of his professional role, Jamie is kept busy by family life with two children and enjoys bringing the same energy and humour into everyday life as he does in work.

A former greengrocer who subsequently progressed in a 15-year career at Aviva, Steve joined Memoria in October 2015 as Chapel Attendant and Cremator Operator at the newly built Waveney Memorial Park and Crematorium.

After an 8-month hiatus from his role, Steve has returned to the team and the Memoria family. He enjoys cycling locally, is an ardent movie fan and has been known to jump off Swiss dams and out of aeroplanes for leisure.

Prior to joining Memoria in January 2022, Jo worked in a variety of administrative roles. She has also spent time as a Special Constable. Her last role was working for an offshore recruitment company where she excelled for over 11 years. Jo is now looking forward to new challenges & joins Memoria in a key role as administrator at Waveney Memorial Park and Crematorium.

Paul joined Memoria as Head of Grounds Maintenance of our Waveney facility in December 2021. Prior to joining, he worked for various holiday parks as a Grounds and Maintenance operative. Paul is looking forward to using his experience to continue the work to further enhance and develop the sites extensive memorial gardens.